This Privacy Policy governs the manner in which Bespoke Elevators (“we”, “our”, “us”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the website https://bespokeelevators.in/ (“Site”). This Policy applies to the Site and all products and services offered by us.
We may collect (i) information you provide directly (e.g., via contact form, email, phone); (ii) automatically collected information via your use of the Site; and (iii) information from third-party sources, if applicable.
a) Personal information you provide:
Name
Email address
Phone number
Company name / organisation (if applicable)
Any other information you provide when you contact us or request services
b) Automatically collected information:
IP address
Browser type and version
Operating system
Pages you visit on the Site, date/time of visit, time spent on pages
Referrer URL (the site you came from)
c) Third-party information:
If you interact with third-party tools or services that we integrate, we may receive information from them (for example analytics or remarketing tools).
We use the information we collect for the following purposes:
To respond to your enquiries, provide you with our services, and communicate with you (by email, phone or other means)
To improve our Site, services and business operations
To personalise your experience on the Site
To monitor and analyse usage of the Site and service performance
To comply with legal or regulatory obligations
We may use cookies, web beacons, analytics tools and similar techniques to collect usage information and track how you use the Site. These help us understand user behaviour, improve the Site, and provide features and services. You can disable cookies via your browser settings, though doing so may limit certain functionality of the Site.
We will not sell your personal information to third parties. We may disclose your information:
To trusted service providers who assist us in operating the Site, conducting our business or servicing you, provided they agree to keep that information confidential
When required by law, regulation or legal process (for example, pursuant to a court order)
To enforce our rights or protect the rights, property or safety of us, Users or others
In connection with a merger, acquisition or sale of our business or assets
We will retain your personal information for as long as is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law. We will also retain usage data (e.g., analytics) for internal review and optimisation.
We use reasonable technical and organisational safeguards to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.
Depending on applicable laws, you may have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your personal data
Object to or restrict processing of your personal data
Withdraw your consent, where we rely on consent to process your data
To exercise these rights, you may contact us (see Section 10). We will respond within the timeframes required under applicable law.
Our Site is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child without verifiable parental consent, we will take steps to delete that information.
Our Site may include links to other websites whose privacy practices may differ from ours. We are not responsible for the content or practices of those third‐party websites, and we recommend you review their privacy policies before providing any personal information.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@bespokeelevators.in
Phone: +91 7778946167
Address: No.38, Ratnamani Industrial Estate, Kathwada, Ahmedabad, Gujarat – 382430
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. We encourage you to review this Policy periodically. Your continued use of the Site after the changes will constitute your acknowledgement of such changes and your consent to be bound by the updated Policy.
The Indian law under the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules) require that organisations collecting personal information have a privacy policy, describe what data is collected, how it is used, to whom it is disclosed, and the security practices. trai.gov.in+2dhaaralegal.co.in+2
The draft covers key elements: data collection, usage, third‐party disclosure, rights of individuals, cookies, security, and contact details—all typical in Indian organisational privacy policies.
Recent developments (such as the Digital Personal Data Protection Act, 2023) mean that your business should keep an eye on evolving compliance obligations.
